{"id":25931,"date":"2019-09-21T18:45:53","date_gmt":"2019-09-21T16:45:53","guid":{"rendered":"https:\/\/wfi-global-staging.com\/topwineold\/?p=25931"},"modified":"2021-01-25T17:42:11","modified_gmt":"2021-01-25T15:42:11","slug":"exemplary-service-in-sa-winelands-waterford-delaire-graff-leeu","status":"publish","type":"post","link":"https:\/\/wfi-global-staging.com\/topwineold\/2019\/09\/exemplary-service-in-sa-winelands-waterford-delaire-graff-leeu\/","title":{"rendered":"Exemplary Service in SA Winelands: Waterford, Delaire Graff, Leeu"},"content":{"rendered":"

LOOKING for a seamless experience from arrival to departure, a sense that the hosts know what you want before you want it and, above all, warm hospitality… Among the destinations in and around the winelands of South Africa honoured at the 2019 Wine & Food Tourism<\/strong><\/span><\/a> Conference outside Stellenbosch for offering outstanding, memorable tourist experiences, three were presented with trophies in recognition of person-to-person service excellence. The nominees were assessed for attitude, presentation, knowledge, flexibility and salesmanship.<\/p>\n

Judging panel and conference convenor: Margie Biggs. Panel chair: Jean-Pierre Rossouw, publisher of Platter's South African Wine Guide. Panel members: Horst Frehse (tourism and hospitality consultant), Gwynneth Matthews (conference specialist), Andr\u00e9 Morgenthal (wine marketer and communication consultant).<\/p>\n

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SERVICE EXCELLENCE WINNERS<\/span><\/h4>\n

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WATERFORD ESTATE<\/strong><\/span><\/a>, Helderberg, Stellenbosch
\nA sense of place. The Wine and Chocolate Experience. A Wine Drive Safari to experience the top Waterford wines amongst the vineyards of their origin. The Porcupine Trail Wine Walks through vineyards and fynbos. Owned by Jeremy Ord (Chairman of Dimension Data), developed and managed by Kevin Arnold.<\/p>\n

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DELAIRE GRAFF ESTATE<\/strong><\/span><\/a>, Helshoogte, Stellenbosch
\nNestled between majestic mountains, the ultimate in luxury combined with a unique blend of South African hospitality. Outstanding restaurants, state-of-the-art winery, exclusive lodges, exuberant gardens, spa and boutiques. Jeweller and art collector Laurence Graff's “piece of paradise”.<\/p>\n

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LEEU COLLECTION<\/strong><\/span><\/a>, Franschhoek
\nVarious luxury accommodation options including Leeu House and La Quartier Fran\u00e7ais. Spa and gym. Innovative cuisine. Special Mullineux & Leeu wine tasting room experience. Tuk Tuk microbewery. Exceptional art collection. Landscaped gardens. Max Group Founder Chairman Emeritus Analjit Singh's vision of sophisticated escapes and unique guest experiences.<\/p>\n

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SERVICE EXCELLENCE NOMINATIONS<\/span><\/h4>\n

@ Four Cousins<\/strong>, Tasting Room & Restaurant, Robertson
\nBlack Oystercatcher<\/strong> Wines, Elim
\nCreation<\/strong> Wines Tasting Room
\nDe Grendel<\/strong> Wines, Panorama, Cape Town
\nDelaire Graff<\/strong> Estate, Helshoogte, Stellenbosch
\nHazendal<\/strong> Wine Estate, Bottelary, Stellenbosch
\nKloovenburg<\/strong> Wine & Olives, Riebeek Kasteel
\nKunjani<\/strong> Wines, Restaurant & Villas, Stellenbosch
\nLa Motte<\/strong>, Franschhoek
\nLeeu Collection<\/strong>, Franschhoek
\nPrana<\/strong> Lodge
\nVan Loveren<\/strong>\u00a0Family Vineyards, Robertson
\nWaterford<\/strong> Estate, Helderberg, Stellenbosch<\/p>\n

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OTHER CATEGORY WINNERS<\/span><\/strong><\/p>\n

INNOVATION<\/strong><\/span><\/a><\/h6>\n

\u2022 Creation Wines, Hemel-en-Aarde Ridge
\n\u2022 Fryer's Cove, Doringbaai
\n\u2022 Spice Route Destination, Paarl<\/p>\n

AUTHENTIC SA EXPERIENCE<\/strong><\/p>\n

\u2022 Grootbos Nature Reserve, Gansbaai
\n\u2022 La Motte, Franschhoek
\n\u2022 Die Tuishuise & Victoria Manor, Cradock<\/p>\n

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\"\"<\/a><\/div>","protected":false},"excerpt":{"rendered":"

LOOKING for a seamless experience from arrival to departure, a sense that the hosts know what you want before you want it and, above all, warm hospitality… Among the destinations in and around the winelands of South Africa honoured at the 2019 Wine & Food Tourism Conference outside Stellenbosch for offering outstanding, memorable tourist experiences, three were presented with trophies<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3033,1975,1972],"tags":[3034,1239,947,803,898,1457,3275,849,3274,1044,894,1091,2391,3272],"class_list":["post-25931","post","type-post","status-publish","format-standard","hentry","category-3033","category-wine-route","category-wineland-restaurants","tag-3034","tag-award","tag-delaire-graff","tag-franschhoek","tag-helderberg","tag-helshoogte","tag-leeu","tag-sa","tag-service-excellence","tag-south-africa","tag-stellenbosch","tag-top-wine","tag-waterford","tag-wine-food-tourism-conference"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t